Samsung Note 7 Replacement Catches Fire on Plane

Southwest Airlines evacuated their passengers before takeoff on Wednesday. The flight is from Louisville, Kentucky, to Baltimore, Maryland. A Samsung Note 7, considered safe by the South Korean company, caught fire and caused the emergency.

Fortunately, the airline company was keen on their protocols. Spokesperson of Southwest Airlines told BBC, “A customer reported smoke emitting from an electronic device. All customers and crew deplaned safely via the main cabin door.”

Earlier on September, Samsung Electronics imposed mandatory recalls for the Note 7 to resolve battery issues. Apparently, the handsets are vulnerable to overheating.

Samsung is still looking on the cause of the fire. A spokesman from the company said, “We are working with the authorities and Southwest now to recover the device and confirm the cause. Once we have examined the device we will have more information to share”.

Brian Green, the owner of the phone confirmed he bought the Note 7 on September 21. He said on the phone interview with Jordan Golson from The Verge.

Samsung distinguishes their newly released Note 7 with a black square icon outside the device’s packaging. Green purchased one of these handsets which Samsung deemed to be safe for the consumers.

The company guaranteed their consumers on the safety of the products when they recalled the handsets. Now, post -replacement, Samsung’s safety officials said the devices are safe from the overheating issues. However, they were still receiving reports about the issue.

According to Samsung’s spokesperson, “There have been a few reports about the battery charging levels and we would like to reassure everyone that the issue does not pose a safety concern,”

Turned-off and not charging

According to The Verge, Green’s Note 7 was turned off and not even charging when it overheated in his pocket. He then tossed the device to the plane’s floor where it started to emit thick grey-green angry smoke.”

The US Federal Aviation Administration (FAA) issued flight guidelines regarding Note 7. FAA warning indicates that all Note 7 should be turned-off for the duration of the flight. They also advised the public against placing it into check in luggage.

FAA has not given any statements if they will release additional guidelines on the latest incident.

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